Wrap Warranty

VEHICLE GRAPHICS WARRANTY

We warranty our graphics and labor against defects in manufacturing or workmanship for 90 days.  This gives your graphics an opportunity to experience changes in weather, and being washed.  The lifespan of graphics is determined by three factors:

  1. Was the surface clean, and factory paint in good condition?
  2. How much sun was the vinyl exposed to?
  3. How were the graphics washed?

 

TYPICAL LIFESPAN

Cut vinyl lettering is rated to last the longest.

Black or white: 5-8 years
Solid Colors: 4-6 years
UV Metallics: 3-5 years
Chrome: 6 months
Neon: 6 months

Wrap vinyls are rated 5+ years.

If your wrap starts to look dusty or cracked, it’s time to come off!  Even if the ink looks good, the real aging is happening with the adhesive.  The longer you leave it on, the harder it will be to remove the wrap someday.

Reflective graphics are rated 3-5 years, but have a super aggressive adhesive.  Ask about a carrier layer to make your reflective graphics easier to remove someday.

Perf is rated 2 years with lamination. Although it extends the life, lamination means the view is very blurry, so we do not recommend lam on car perf.

Without lamination, perf is rated one year.  It’s very see-thru when dry, but not when it’s wet.  We recommend replacing your perf annually so it looks great next to your other graphics.

EXCEPTIONS

Horizontal surfaces like the roof or hood are not covered by warranty, because of the intense UV damage they’re exposed to.  Expect those areas to start fading or cracking in 1-3 years.  As those areas wear out, we can replace those sections so they continue looking great next to the sides (which last much longer.)

Some surfaces are not conducive for that necessary adhesion and durability of the materials, such as door handles, hinges, textured surfaces, emblems, rubber, moldings, weather stripping, sliding windows, and extreme convex or compound curves.  By default, we do not wrap these areas, and plan our design around them.

Seams and trimmed areas are common with wraps, and it’s important to remember your vehicle is seen like a billboard, not a business card. So we’re confident when you stand back to admire your vehicle’s graphics, the overall look will perform well.

If you’re unhappy with the results, please don’t hesitate to contact us for a repair or replacement.  Someday if your vehicle gets damaged in a collision, we can work with your insurance agent to quote the replacement of the damaged section.

Vinyl Fail: Overstretched

Wrap vinyls are capable of stretching up to 30% to bend around the curves of your vehicle. But if you curve too much, the vinyl will shrink away along the edges, in waves called fingering. Our staff knows to avoid this issue by making sure all cracks and seams are cleaned well with rubbing alcohol, and trimming the vinyl neatly along the surface, not trying to tuck it at sharp bends around tail lights or door hinges. It may look good when it leaves the garage … but a week later, those tucks will pull back.  We also recommend using an acrylic pen sealer along the edges, or 3M’s clear bra edge tape to ensure the edges stay watertight for the life of your wrap.


Vinyl Fail: Tenting

There are two kinds of vehicle vinyls – calendar for flat areas, and cast for curved areas.  The price can double between the two, so a smart sign shop will combine materials to get the best price for their customers. Many vans have rectangular recessed areas that are perfect for flat graphics … until the design crosses that deep channel where vinyl goes to die.

When we see a design will be in this tough spot, we know it’s imperative to clean that area intensely, to pre-treat the bend with adhesive promoter fluid, to take extra care stretching (the more expensive) cast vinyl around the curve, and then post-heating the vinyl to help the wrap last for years.  If your wrap has popped up (tenting), you should question whether the right material was used.  Sometimes it can be glued down with more aggressive wrap glue, and heated to stretch the way it should have been. But often that panel has to be replaced, once the adhesive has set to its long-term state.


Showing Its Age

Horizontal surfaces are exposed to the most intense UV damage, and are usually the first areas to need replacing.  If your vinyl has cracked, that’s a sign you’re past its lifespan.

Unfortunately, the adhesive that used to be removable has now turned more permanent.  Try using a heat gun and plastic razor to scrape the vinyl off in bits, or there’s an eraser wheel from 3M that can rub off the vinyl, but that may also damage your paint.  If the cracks are worse than the example shown here, that’s beyond what our tools can handle, so you’d need to use a body shop.